First time user experience
This was my first time using Wishtender and being a bit of a dinosaur when it comes to technology, I had, what turned out to be numerous questions regarding how the system worked that were not on the FAQ. I found the site easily navigatable and proceeded to the chat room. On every single occasion the response time was relatively quick and my questions were answered succinctly and politely, at no time did I ever feel I was just being a nuisance. After my questions were answered I felt comfortable to proceed with my purchase and everything went exactly how I was told it would. It was refreshing to deal with a company that offered such good service, which is a very rare commodity these days. I can highly recommend wishtender, it certainly made 2 people very happy.