Wish I had seen the reviews before...
Wish I had seen the reviews before... With this long story I want to explain how these people work: Please DO NEVER, EVER USE THIS COMPANY!!! Very quick to charge you money. After I have paid exactly the requested amount (including £30 for express application), they sent me another payment request over £40, blaming me for not paying the full amount. I called them and I just got a blabla answer. Because I needed the visa urgently, I paid. They sent me the a list of necessary documents. I got everything together and sent it off. A few days later I received a call and a woman called Nafisa (the company is based in London, but I have never spoken to an English person - all staff is Asian... I wonder why...) requested lots of additional paperwork. When I complained, she said the embassy has requested these documents (haha). So I sent everything again (big struggle for me and extra costs). Again a few days later, I was asked to provide more paperwork. I said I couldn't do that and and I want the contact number of the embassy so I can speak to the people there directly. Never got an answer. Also mentioned again, that I need the visa on the requested date. I heard from somebody (never spoken to Nafisa again from then on) again after a couple of days, telling me that we can't get the visa on time. So I had to cancel my ticket and my friend had to send a new invitation letter plus change the tickets for things we have planned (extra costs and waste of time). I have repeatedly requested a Schengen Visa valid for at least 3 years (like I had before) or even 5 years. Got an email, stating that the visa is ready for collection or I should send the £11 postage money. Called and complained as I have already sent a pre-paid envelope with the documents. In the afternoon of the next day I have received my visa (took them about 12 days to get it for me, so the express fee has gone straight into their pocket!!!). My departure time on the day would have been 7:00h am! And guess what, even though I have mentioned it at least ten times: I have received a visa, valid for 12 months only! Requested a partial refund - never got an answer...