Support will ignore any request to return your money
Update to below, Arbitraging.co is now Apextrader.com I started investing in this site May 2019 while they were reworking their platform. I tried to follow their less than clear FAQ's, TOS and Announcements, no how to videos or guides. I had over 181 ETH invested prior to the lunch of their new platform. On Aug 23, 2019. They blocked my account. I emailed support. When I was able to log back in, my account was $0. I have emailed support repeatedly with no response as to why my account was block or any resolution. It seams this is common place to seize someones account, while only allowing their users to only remove small amounts of their money at a time. Robbing Peter to pay Paul?
