I wish I could say I really like these…
I wish I could say I really like these hearing aids but that would be a lie! I have never liked them!! I can't hear with them, they are very expensive for amplifiers, the tubing is way too short, and not one of the domes fit my ears. I am not new to hearing aids, I am 67 and have worn them my whole adult life. I tried to return these once within the 30 days because I could not afford the payment. Of course the slick and uncaring salesman reduced my payment a little bit and promised to supply me with one year free hearing aid batteries, which I never received one pack. I finally put these back in the case and put back on my old right hearing aid, the left one had quit working sometime before that. So today I fell asleep and for some reason I took it out and my dog got it. I cannot hear without aids, I'm so disgusted my heart is pounding. So I get out these pieces of junk that I feel I was truly conned into buying, put in fresh batteries and they do not work. I have tried everything, including repairing. I am just thoroughly disgusted. I went on their website to view my account to see how much I owe, are you aware there is no way to view your account! What kind of company gets an A+ rating with the BBB with this kind of service? I will call them Monday to see how far I get, I'm sure they will charge me now to look at them. I honestly don't remember when I purchased them without going back through all my records, which I will eventually do when I cool down. I feel like this was such a con. I paid $2,000 for the last pair I had and they lasted 5 years. I could kick myself for not going back to them to purchase new ones but these companies cold call older individuals like myself and can talk them into anything. If I cannot get satisfaction I will file with the BBB, in the mean time I cannot hear.