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David Fort

United States

1 Reviews
4 Reads
1 Useful

1 review

Bob's Discount Furniture

Forget about customer service

I have no problem with the product or delivery, but the customer service is a bad joke. It took me four phone calls and a chat line to get my receipt and any info on their warranty. Sales never explained the warranty with the goof-proof feature, but implied that it was a 5-year warranty covering everything. I finally got a receipt from the chat line, plus a link to the warranty. I would caution anyone to make sure they get this info at the store. You may not even be able to understand the people in customer service.

2026-03-12Helpful 1