I purchased an item but mistook the…
I purchased an item but mistook the currency - I missed the USD on the homepage but there was no currency listed through the checkout process. Once I saw the order was actually in USD, I asked support to refund if the price was indeed USD and they responded with an incorrect answer (basically saying the transaction would appear in local currency on my statement). On that basis, I accepted the item I paid for and then later saw the transaction was actually in USD, meaning the poor advice I received led me to pay more for this item than competitors - and I couldn’t get a refund because I accepted the item. Pretty frustrating. That aside; it was a very fast service.