Blackview Hero flip phone update.
I bought a Blackview Hero flip phone because my husband has a Blackview phone, not a flip phone, and is very pleased with it. 2 days after receiving the phone I dropped it which resulted in damage to the hinge. When I tried to unfold the phone the screen became detached from the body of the phone , the phone is now unusable. I realise I dropped the phone but I have dropped my Samsung on numerous occasions and it has continued to function. Had I known that the hinge was so vulnerable I would not have purchased this phone. Blackview are not interested in helping at all. Very disappointing. 03/08/26 Black view contacted me through trustpilot in June implying they were interested in my experience and that they wanted to help to resolve my complaint. I haven't heard from them since! Even more disappointing.