What a lousy company
What a lousy company! Every step of the way, horrible experience! I ordered two gift cards a couple of years ago, and thought they were lousy then, with all the hoops they made me jump through, verifying my card. (A card that I use almost daily, and have never had questioned, in the several years I've been using it) It took a week just to finally receive the emailed code, it's such an insane process. Fast forward to last week; l don't like to give cash as a gift, so I decided to order another gift card from them. I figured after all I went through the last time, it would breeze through this time, since all my information, and the card is still the same. Wrong! I placed my order, received a confirmation email, and then.... nothing. After waiting several days I contacted them, asking where my order stood. A couple of days later I receive an email saying my card needed verifying, and that somehow notice of that got lost, instead of being sent to me. I would need to check my credit card account, and provide them with the amount of the charge, and the name on the charge. Oh, and the information would drop off my account, a couple of days after posting. I go to my card account, and no charge of any sort, it's already dropped off, since it's now been a week since I placed the order. Contact them again, again wait, and now I'm told that I will need to contact my credit card company, and have them dig up the information. Are you kidding me? I have to go through all this to buy from them? That will never happen, ever again!! Oh, and be forewarned, they're one of those companies that is using Covid to explain all of their issues, even though all of these issues were there two years ago.