I have a complaint with the captain or…
I have a complaint with the captain or delivery driver from Ajoul. Tracking number JC00675774KS. When the driver message me in WhatsApp to send the location direct i sent it to him and he said he will come after 20 minutes but he cannot follow the location nor understand English. I went down even we don't have elevator because he said he arrived and when I'm outside he was not there. He did not even call me, I am the one who called him to tell him I am outside waiting but he never show up and he went to wrong direction. I ask someone to speak to him in arabic to direct him about my location and he said he’l come after 10 minutes, more than half an hour no one came. And let me wait and wait outside and no one show up. For this i want to cancel my parcel and return it back. I don't want to encounter or experienced this ever again. My other 2 parcel I received it with no issues bec the delivery knows exactly my location, but this driver the worst ever.