Overall good product and service
Great customer service (I used the chat feature on the website on two separate occasions -- prompt, friendly and helpful replies from Sally and one other unnamed staff). While the website ordering system is convenient, I had trouble getting it to recognise (and thus quote me for) the correct size of my uploaded image (switching to another item colour and then back again did the trick), and locating where to indicate quantity (turned out to be what I thought was for choosing size -- my item was free size). Printing took two (working) days longer than I was told, but delivery was fast after that. Printing and the item itself was of good quality, though it came covered in many stray threads that I had to remove using scissors and lint roller.