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Samuel Michael Button

United States

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1 review

EZCosplay Costumes

Nice QUALITY/PRODUCT! BAD CUSTOMER SERVICE/SUPPORT!

UPDATE October 17th FINALLY, yes, FINALLY it showed up. I will keep this short as possible as my review is long enough. Still a 2 star even though everything was good. Overall, the costume fit PERFECTLY im 5foot 6inch 145#s med build and i choose a med size and it fits wonderfully and i have all room for clothes but the tunic is very warm i def see myself sweating in the summer events. The fabric is nice and expected for the price. The only reason im even remotely happy is because the costume is perfect. The mask looks nice and has some weight to it so long periods of wearing it will require some alterations for comfort reasons. It fits well but hurts your nose after a bit. Huge down side i will to be VERY careful with it as it is made of plaster and will shatter if dropped im hoping i can do something to a more plastic material might been better but it is made well regardless. Lastly the FAN or gunbai. I was most excited for this item, both my favorite characters use this weapon in the show. It had all crack in its bottom half and seemed like it was a bit rushed to be completed. It does still look great and looks really cool on my wall I WOULDN'T RECOMMEND ANYONE NEW/OLD to cosplay just AVOID EZCOSPLAY unless you want a headache. YES, the items were very nice and acceptable but by this point i thought all i need is for the costume to not fit or look cheap and the props to be broken. Thank god they weren't. Though your experience may differ from my own, i would hate for anyone to go through what i did. I do recommend Aliexpress.com check my review on them if you like. Cosplay Ruler is a great seller. After reading a few ppls reviews i wish i came here first. i purchased $330 worth of OBITO costume MASK, PROP and costume on Sept 2nd its now OCT 2nd and i still haven't received my purchase. thats right NOTHING! i contacted them after 2 weeks and got a STILL PROCESSING from FACEBOOK. thought okay its still in the 15-20 day tailoring time, so i gave them till the WEAR date i put of SEPT 22nd which shouldnt of been an option since that would of been only 20days for tailoring and shipping. i sent an email just 4 days ago REAMING them a new one on how upset i was and how ill be taking action if they dont send my purchase or refund. the message was so vague and in broken English that IDK WTH is up with my order, i just see them laughing at me reading my emails. i wouldnt doubt anyone defending them is them trolling this site dont trust the GOOD reviews because if they really did a great job it would show in there customer service and product. im going to make it my mission to EXPOSE them anyway i can and already plan on reporting them to whatever BBB i can even if i have to contact china. i figured id get an email with a target date in next email at least since i did ask multiple times in email to provide me with one, or REFUND. NOPE i didnt just got a ''THANK YOU FOR UNDERSTANDING'', probably automative response. So at this point i dont see it coming in time for my party and with all the other reviews i've read it might be very low quality.. my FIRST EVER cosplay buy and it was dreadful, almost makes me not want to cosplay, its been such a bad experience. next step is to dispute my bank, will update my review once the dust settles but i dont see it improving anything even if the items are amazing and what i wanted. they have left a bad taste in my mouth.

2019-10-02