United Kingdom
The best thing about Vodien is that there is a real human being available on a live chat, 24 hours a day. They have helped me understand technical stuff like the difference between who hosts a website versus who manages DNS records versus who manages emails....
I am an Artist, not a techie, so when my emails and website went down earlier today, I panicked! It was not Google or any of the youtube videos that I watched that came to the rescue, but a gentleman called James from Vodien! I have been sitting here at my desk in cold London, burning the midnight oil on a saturday night, so to have a REAL person and not an irritating bot made all the difference. He took me through all the DNS entries step by step and we solved it. Hurray!!!