Never again-
Ordered Sept 9 didn’t get ANY response for weeks until I followed up in October. Was told it was being worked on. Webpage says take-15-20 days and as of October 5th still no response of order or shipping. I email several times asked for a refund and was told it was shipped (no tracking number provided) so I emailed again and then they finally gave me a tracking number/website in Chinese (October 11). I paid for express 2-4 day shipping BUT they sent it regular mail. As of October 13th it hasn’t even left China. The company said that DHL and FedEx “won’t deliver” (Which is a lie cause we regularly get mail from both companies and they have offices near me). I’ve asked for a refund in shipping and they haven’t responded. Buyer beware. I feel they are dishonest and they brush off customers cause they already got your money. (My order was almost $300). I need the costume for Halloween and I don’t think it’s going to get here in time as EMS China Mail is notorious for going by boat. Never again- don’t trust this company.