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James

United Kingdom

1 Reviews
3 Reads
1 Useful

1 review

ONYX BOOX

I have only had my Boox Palma 2 for a…

I have only had my Boox Palma 2 for a couple of months and suddenly I noticed the e-ink on the screen is damaged. I had the protective case on it at all times, and have always been very careful to look after it. ONYX claim this was caused by physical damage and tell me this is not covered in the warranty. They are refusing to pay for the repair, so it means I have to pay hundreds to send it to them and get it repaired. Don't bother buying one.

2025-06-13Helpful 1