Finally got something
Ordered beginning of January tracked all around the usa emailed them 1st week in January was told wrong tracking code was sent new one tracking from China and believe it or not received something similar to one I ordered which was one to use in bathrooms but had a fixed usb lead ,left it on charge( I thought )but turns out you’ve got to have it plugged in🤣 good for a bathroom not! To get to this stage I had to mention ombudsman or their regulatory authority