Max was incredibly patient
Max was incredibly patient, we were on the phone for over 90 minutes trying to book Azores Air whom we had a very difficult time booking directly via the website (did not recognize US credit cards - go figure). Then Azores Air would raise the prices mid booking but fail to finalize the booking. Max sorted it all out, got us the best price possible, seat assignments, etc. If you're considering going to the Azores, skip the airline website and go directly to Ebooktrip.