Wish I read reviews first! 🤬
Wish I read reviews for this company so I could've avoided getting ripped off. I ordered a "Carhartt " hoodie for a Xmas present and was "promised" to receive before Xmas. Nowhere on their website says it's coming from China. Once I placed the order the shipping came out to $35! Didn't show the shipping fee until after I placed the order. And I was immediately charged. I let it go since I was desperate to get it before Xmas. Didn't receive till 1st week of Jan. The "Carhartt " hoodie was of such poor quality, I'm glad I didn't give it as a gift. No Carhartt label inside the hoodie and the lettering on the sweatshirt was so poor. I immediately contacted the company via their website to request a return. Website clearly states returns accepted within 30 days. I notified them the day I received I wanted a refund because it was late and this was not a Carhartt product. First, they said I couldn't give me a refund. I told them that their website clearly says refund within 30 days of receiving. Long story short, I got the run around including having me ship the item back to "them" paying for the shipping on my own, then having it returned to me as "refused by the receiver." I was livid! Their response was that they couldn't accept returns at this time, but would refund me $21. I paid $35 for the hoodie, $35 for shipping and $10 for shipping to have return item to address provided, which in turn ended up being sent back to me anyway. Spent $80 to get $21 back. I probably could've gotten it at less at the real Carhartt w/o all the hassle. This company should not be allowed to continue selling fake items on the internet. With all the scams and complaints they've garnered, I'm hoping they get shut down.