Customer service is horrible
Customer service is horrible and unreasonable. The products are too expensive compared to their quality. I bought a gimbal and now the handle is stuck. I’ve used it three times. A known problem as customer service handed me instructions on how to get it unstuck with no luck. Really bad quality. Unfortunately I can’t find the receipt and their service are unwilling to replace it. It is a product they no longer produce and they have just one in stock which the argue they only will sell to me regardless if it’s a product they no longer sell or produce. That is a very greedy practice. Stay away and don’t buy these products.