Not recommended
We were supposed to fly with this airline from Auckland to Sydney. Two days before the flight, I went on the website to see if online check-in was already available, and I found out that the flight had been CANCELLED. I checked my entire inbox thinking maybe I had received an email about it, but nothing. No communication at all. I had to contact customer service (the website UX is terrible, by the way), and when I explained the situation, they were basically like: “Oh yes, it’s been cancelled. We can refund you or you can fly tomorrow?” I was honestly like… what??? In the end, they transferred us to another airline and solved everything at no extra cost, but the experience was honestly awful. If I hadn’t checked the flight status myself, I would have never known it was cancelled. I would’ve arrived at the airport completely unaware and been left stranded.