update: eventually they where fine
updated : after sending everyone in the compnay an email, someone nice eventually contacted me. offered a full refund and to send me the product as a gift for my husle! and it sure was a husle. but at least I know that there are some people who are still honest and stand behind their words! I refused the free products and offered to buy the product again. and so I did. they also sent me another tool as a gift. very please by the service now. but it was sure a husle and mind bothering well I tend to be fair on the review, but when a seller say I am a lyer! I will not take it as granted. I purchased around 8 heavy items! (two welders, jigsaw, sander, paint sprayer, and afew more tools. ...my jigsaw never arrived. they made a mistake, sending me a reciprical saw..which I have no use for it. from the company they said" why not keep it..it is more expensive" ..how wierd is that!??? any way I offeredn to pay more and recieve the jigsaw! they asked for 10usd, and I was honest enough to offer 20 usd ! and I payed an a link they have sent me. ...4 months later, I never recieved the item. they did take the money! ( although aliexpress did refund me ...at least that) and they said I recieved and signed it...though I never signed and never received it...they pretty much call their costumers lyres while I was the most honest and sincere possible. it is sad to say but this is a big difference between American costumer service to sadly saying chinses philosophy of doing business. I super upset and hurt by their attitude. at least ali-express took the responsibility for this