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Helen Walker

United Kingdom

1 Reviews
1 Reads
0 Useful

1 review

GRACE KARIN

Never again

Ordered a top seen on instagram, which arrived reasonably quickly and was very nice, but was an off the shoulder. I have broad shoulders and so it kept riding up making it unsuitable. Tried to go through the return process on their website which was no use so contacted customer report. You know when you can tell by the slow response that this isn’t going to work?! Finally, after numerous slow emails, they sent me an address to return to in CHINA, after misleading they are in LA. The cost to return was almost as much as the top! I’m sure they make it so difficult to put people off returning! Definitely would not buy again, really so disappointed at the last of customer care and help. Never again.

2023-09-26