Awful company and the product quality - avoid!
We bought an air fryer on 04/06/2024 from Amazon. After less than two months of use, we encountered a defect. I asked for a fix, replacement, and a refund but still haven`t gotten an answer—only random, unrelated answers to the issue. If I had known that the customer service is in China, I would have never bought this product. If you end up needing a warranty service, it`s an absolute disaster. I will report them to the UK Trading Standards Authority. Avoid if you can this company!