Order never received
I ordered an item over 5 weeks ago. I have reached out to the company 3 times for an update and only received an automated reply that they would get back to me within 24 hours (they didn’t). I ordered this item in plenty of time for Christmas, or so I thought. I will never order from them again. Edit: The item never arrived for Christmas, but they did give me a refund. Changing to 2 stars.