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Jennifer Afful

United Kingdom

1 Reviews
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1 review

Alder

Today my twin daughters had keloid…

Today my twin daughters had keloid injections into there scars under general anaesthetic. The girls care, support and clinical assistance was gold standard, the staff were superb, as always and deserve a massive "Thank you" 👌 ANP Shelly is a phenomenal nurse, who shows personified care, respect and understanding with regards complex cases and has the patience and tenderness of a saint. Shelly is an asset and a guidance of how all nurses should perform, she is a role model and a credit to the trust...a real "stand out". Play therapist Rachel, was a phenomenal support to the girls and the banter the team created with the girls evidenced, their love for their job and the satisfaction it can entail. Jane, Richie,Caroline, Gill, Kirsty, Paul operating surgeon and anaesthetic Dr and Odps and the whole team in pre and post op are a ray of sunshine, and their ability to make the 'dream team work' is something to be immensely proud of. The girls have been coming to the hospital for such a long time and I am thrilled that today was such a memorable a joyous experience. The whole team go above and beyond to ensure that my girls needs are met to an acceptable standard and more. One of my girls commented that despite having anaesthetic and the build up towards this. She has had such a great and positive experience. I am so proud, that Alder Hey is accessible to my family. I am so thankful to the wonderful staff who interact and deliver treatment in a professional and positive manner. Well done team! I respect and admire you all.

2025-01-17