Nightmare
Not only was my experience Rude but I was extremely disappointed. I have used this Hotel before so my expectations were high. The man whom was driving me did not care that I needed to leave for the airport “after he was 10mins late “ he took his time to say the least. When we landed I called to make sure the shuttle would be on it’s way. It was early so the boy on the phone was Not great to speak to. My Biggest Issue was the fact is was pouring Rain and the driver had no courtesy to at least drop us off at the top of the back parking lot. He could of then still made the loop to pick up the next group. This was awful. Pulling all our luggage in the pouring Rain at 5AM to our car. 😡 The mandatory parking is the parking lot at the back of the building at the bottom. Not Great. If this had been my first experience, I would have been Horrified!