APPALLING CUSTOMER SERVICE
I recently received an order for 4 wall lights [Tiffany style] but was so disappointed when they eventually arrived. The sconces and fittings were cheap and nasty, flimsy, weighing very little so no way would I want to have them installed in my hall. The shades, however, were fine but all in all the items were not worth what I had to pay. I contacted Customer Service and had a frustrating exchange where the most they would reimburse me for was 20%. I could understand that I might have to pay shipping costs but I could not understand why I should lose 80 % of the cost of goods which they would be able to sell on to another customer. I have never had such bad service. DO NOT USE THIS COMPANY. They should be ashamed of themselves.