I wrote a poor review on them a few…
I wrote a poor review on them a few days ago abt their customer service on a return /refund item in this site as well as on Lazada feedback. To my surprise within 4 days I had the item collected back n a refund made though I was more interested in an exchange rather. A small discount was thrown into the refund as well. Don't know if they are doing something abt it based on so many negative comments posted here. Still a big thank you to them is warranted on their efficiency. However,still feel their poor customer support needs to be addressed if they ever want to make customers happy n return to them.