WARNING:I WOULD NEVER RECOMMEND THIS COMPANY
Never recommend buying a transmission from. "GOT ALL AUTO PARTS " AKA "ATRANSMISSIONS " ..Would suggest checking reviews & complaints on BETTER BUSINESS BUREAU. Who gives them a F rating & other review sites. Reason why cheap.Have cost me more money,time,stress & aggravation than any savings was worth. My experience with the Management/customer service Jeff,Kevin & Jenn has been more than unpleasant. No one returns any phone calls I've spent alot of time on hold,disconnected,leaving meassages being blown off,being told trans will be shipped following week only to have to call following week to be told another story I was last able to talk to Jeff 1/13/20 when he told me 4th trans & check will ship 1/20/20. I haven't received it or have had Jeff return my calls or answer my holds. My experance with their transmissions been very bad. It took 7 weeks to receive the 1st trans that was a fail when installed. 2nd trans,problems within 1,400 miles & a month of use. 3rd trans replacement I received 11/21/19 I would NOT take a chance to install. All 3 trans when drain plugs where removed had excessive sludge but the 3rd had alot of metal wire mixed in the sludge on the drain plug & that was fresh off the pallet. Pictured by my name,zoom it.I have plenty of pics of 3rd trans. The trans was not thoroughly cleaned inside & out. The 3rd trans like the others was just painted with aluminum color paint. Painting over the dirt,rust & aluminum housing. The 3rd trans did not have all hard & soft gaskets replaced. Just painted. The metal trans pan had heavy rust scabs painted over & its original warn damaged factory gasket. The pump housing was heavily rusted & axle bushing was never replaced.Looked to be disassembled enough to paint it. Was questionable if complete rebuild, whoever worked on it didn't initial it to claim the work. After sending pics to Jeff with my concerns I was told on 11/26/19 that a 4th trans would be built before I even refused to use the 3rd. As of 02/29/20 I have not received anything Kevin talks alot of great stuff about company & product but I have yet to experience any of it. Said they build for Jasper transmissions. Not what Jaspers says. They don't 11/11/19 Jeff asked me to remove a bad review I had up before he would honor the transmission warranty & pay me earlier promised & not received money for part of install expense the 1st 2 poorly built trans have cost me & help with cost on the 3rd trans install. I have yet to receive that check that Jeff said he would pay out off his own account & mail right away on 11/11/19 if I remove review. I honored my end of deal but Jeff as yet to honor his word. Told several times check was ready but have yet to receive the check. Took them 3 wks to schuel a pick up for 1st trans core & 2 wks to pick up 3rd trans core. I wouldn't Beleive them when they say can have it picked up ASAP & back to you in 2 weeks. I always keep notes of my conversations what I ask & what they tell me. On 02/26/20 I ask the assistant manager Jenn why Jeff & her have repeatedly told me for past 4 mo's on check & past 3 mo's on 4th trans that they will be getting shipped following monday & it doesn't. She told me in what I considered a nasty tone Quote "Since I am being picky about the transmission that the technician was taking a extra long time to make sure the transmission is up to my standards. Wow so its now my fault for expecting a quality rebuilt trans as advertised not 1 set up for failure like I've received. I don't want to keep installing trannies in my 72 yr old mothers Escape. Not only has their poor quality of work & unpleasant customer service affected my life but my mothers to. I would recommend paying more at your local tranny shop. Work will be done right the 1st time sence they won't get paid a 2nd time for their mistake. This companies mistakes will cost the customer. I can only hope 4th trans isn't another junk rebuild Not a remanufactured trans just rebuilt