Fake Ergobaby 360 Baby Carrier!!!
I purchased an Ergobaby 360 baby carrier from QDH which arrived in January 2020. After our baby arrived I purchased an Ergobaby Winter Cover from another supplier but the clips did not fit my baby carrier from QDH. I contacted Ergobaby fpr a replacement of their winter cover as I believed that it was faulty. Upon their suspicion s and investigation they confirmed to me that my baby carrier was counterfeit! I bought this baby carrier thinking it was Ergobaby because of a medically bad back but I have been irresponsibly sold a fake product that has put my and my baby's health in jeopardy. I emailed QDH for a full refund but they haven't bothered to reply. Unfortunately, I cannot get my money back from Paypal or my bank due to exceeding the timeframe for dispute. But I am in the process of filing a complaint to Trading Standards and Citizens Advice.