Red bus just an agent believes only in…
Red bus just an agent believes only in bus operator ,don't believes passengers, they try to fool passenger asking problems 2 to 3times at the end we can't do anything bus operator does not agrees , yes ma'am I am agreeing what your saying, I really apologize but madam I can't do anything madam, bus operator not agreeing. Wow they agree what we are saying. But they can't do anything. Then agents . Why you people cheating people sending resolving promise people resolve problems you all can't do it. Don't just say sorry if you dont mean that. Hi Myself and my family area regular travellers and we always prefer to book bus tickets through REDBUS. I got booking and money got deducted Rs.1957/_ but ticket did not got booked so please I want my refund . 2nd ,I Request you to kindly refer to my booking Ticket No TNC417388795 PNR :TS191108213128692453EMLY/430591/HYD TO MUMBAI 014 from Hyderabad To Mumbai through Citizen Travel. After multiple tries and with great difficulty I managed to get this booking through your REDBUS and during this process I did receive a call from CITIZEN TRAVELS asking me if I was facing difficulty booking the seat and that I could book directly through Citizen Travel qhicht I flatly refused. I got my booking confirmation through REDBUS .from this number 9866345051,. Then I called up the contact number given to confirm the exact location of pick up 09515285060 and was told that it's opp to Royal Enfield ShowRoom in Gachibowli. again I get a call and they to Confirm the pick up point a opp Enfield ShowRoom in Gachibowli and not as mentioned in the booking ticket. According ly I made myself available at the boarding point much before time. Then comes the small pickup bus from CITIZEN TRAVELS and take s the passengers to a different location to be transferred to another big bus this process I am aware of as we travel frequently from Hyderabad. When we reached the location I was shocked and surprised to find out that my bus (CITIZEN TRAVELS had already departed without me from other stop. when contacted the mobile number given They answer that they get many such calls to confirm the locations and cannot keep a track of passengers. Even after a lot of requests they refused to pick me or wait for me and I WAS LEFT STRANDED IN THE MIDDLE OF NIGHT IN THE STREETS OF HYDERABAD. Its the bkind gesture of the other bus operator who helped be get on another bus and get me a seat till MUMBAI and for which I had to again pay. Rs.1800/_ Need to understand if this is a sort of Racket run by clouts and treat passengers so badly. I am writing this to you with all concerns and expect a correct response else I would be forced to take action from my end. Accordingly on the Bus operator and all concerned involved in this types of so called created activities and of strandings Female in the middle of Night. I hope I ll get my money back which was Rs. 1415/_