Will never visit again! Awful customer service!!
Visited Bella Italia with my family. I ordered a vegetarian meal and the restaurant served meat. I was aware after the first bite and notified staff. When I asked ‘I ordered the vegetarian option’ the response was ‘well that’s beef’ I wasn’t offered what I originally ordered , I didn’t even receive an apology but I also didn’t eat the meal (or anything for that matter) and had to pay for it. Naturally I wanted to contact them regarding this issue and I tried emailing - never got a response only to go back into the restaurant and speak with them. I also contacted their social media pages to have the same response What an awful customer service!!