Fast service if you make a mistake
No matter how good your program is, if the service is bad it can be a killer for your business. In terms of service, I had no complaints with hix.ai. I accidentally pressed OK too many times when I wanted to purchase hix.ai because the screen got stuck. The charge on my credit card was of course way too high. I immediately sent an email and got an answer the same day. I will be refunded immediately. Very fast service.