Take you money, does not deliver, lies and false promises
If I could give zero stars, I would. My experience with Allbuy has been nothing short of a disaster, filled with lies, incompetence, and complete disregard for their customers. I placed an order for String Furniture on October 3rd, 2024. When the package arrived, one of the items was missing. Simple mistake, right? Well, four months later, I still don’t have my product, and I’ve been subjected to an endless loop of excuses, misleading information, and outright lies from their so-called customer service. The Nightmare Timeline 1. October 2024 – Ordered multiple String Furniture items. One package was missing at delivery. I immediately reported the issue. 2. November 2024 – Customer service assured me that the missing item would be shipped “soon”, as it was coming from a “remote warehouse.” 3. December 2024 – More empty promises, no shipment. They told me the product was lost in transit but that they would reorder and send it. 4. January 2025 – After six weeks of silence, I demand an update. They then change their story and claim the item is out of stock (despite it being clearly listed as available on their website). 5. February 2025 – Five months after my order, they suddenly decide to cancel my order and force a refund, instead of delivering the item they were contractually obligated to provide. Lies, Excuses, and False Promises • They repeatedly told me the product was in stock but still failed to send it. • They said they were reordering it but then later claimed it was out of stock—all while still selling the exact same product on their website. • They promised a refund a month ago—and even that hasn’t been processed. • Every email was copy-paste nonsense, with no real effort to fix the issue. A Company That Simply Doesn’t Care This is not just bad customer service—this is fraudulent business practice. Allbuy took my money, failed to deliver, and then wasted months giving me excuses instead of a solution. They have no accountability, no transparency, and no respect for their customers. If you’re considering buying from Allbuy, DON’T. They will gladly take your money, but if something goes wrong, expect to be stuck in a never-ending loop of incompetence and lies. Save yourself the frustration. Spend your money somewhere else.