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Judy Cole

United States

1 Reviews
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1 review

Magbridal

I recently purchased and outfit from…

I recently purchased and outfit from magbridal.com.cn BEWARE I ordered Dark Purple and received Lilac and the company offered me 14.00 and said I should wear it and be happy. I only wanted the correct color and they refused to exchange it. Here is the actual email from company. FYI: This company is in Singapore. On Thu, Aug 29, 2019, 11:52 PM sales at magbridal.com.cn sales at magbridal.com.cn wrote: Dear Judy Thanks for your email. Here the dressmaker tailored the dress with color code, not color name. And you know that different people have different color definitons. Even with the same fabric, the color definitions will be different.Thanks for your understanding. While the dress is newly made, we do not have stock of dress. We are sorry that we could not accept return or exchange. Could you kindly wear it and check it again? And as you are valued customer on our website, we are willing to offer 10 percent of dress, total US dollar 14 to you. Such an offer is seldom to our other customers.Thanks. Yours Shiny

2019-11-23