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Mike

United States

1 Reviews
3 Reads
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1 review

AUKEY

Poor Product Quality & Zero Customer Support

I purchased the AUKEY LC-MC311 MagFusion Qi2 3-in-1 Wireless Charging Station less than a year ago, and while it worked well initially, it quickly became unreliable. My watch barely charges, the speed is extremely slow, and worst of all, the charger emits a loud beeping sound as if it’s struggling to maintain a connection. The real issue, however, is Aukey’s complete lack of customer support. I’ve emailed them multiple times over three months regarding a warranty claim and have not received a single response. Not even an automated reply At this point, I’m left with a faulty product and no way to resolve it. If you’re considering an Aukey product, be aware that support is nonexistent. I’ll be looking elsewhere for reliable charging solutions. They claim a 2 year warranty, but what good is that if you can't use it.

2025-02-11