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customerNeil

Australia

2 Reviews
3 Reads
0 Useful

2 reviews

Softsfeel

I have purchased a size 44 ,they sent me 43

I have purchased a size 44 , I received size 43 , it was small. I email them and explained how they sent the wrong size , I've attached photos of my order that it specified size 44 , and a photo of the shoes they sent size 43 . Their reply was that its not their fault and that i should try and loosen the shoe laces and basically make it fit and the said if I wanted to return it I would have to pay the full postage that they specified its alot of money to return . Anyways I've sent few emails back and forth and they didn't own up to their mistake and that they should honour their advertising and misleading . I don't recommend them to anyone ,if you get your size you might have been lucky .but if they don't have the size you order they send you another size . I had to give them at least one star to be able to write a review but not deserving of it.

2025-03-11
Softsfeel

I have purchased a size 44 ,they sent me 43

I have purchased a size 44 , I received size 43 , it was small. I email them and explained how they sent the wrong size , I've attached photos of my order that it specified size 44 , and a photo of the shoes they sent size 43 . Their reply was that its not their fault and that i should try and loosen the shoe laces and basically make it fit and the said if I wanted to return it I would have to pay the full postage that they specified its alot of money to return . Anyways I've sent few emails back and forth and they didn't own up to their mistake and that they should honour their advertising and misleading . I don't recommend them to anyone ,if you get your size you might have been lucky .but if they don't have the size you order they send you another size . I had to give them at least one star to be able to write a review but not deserving of it.

2025-02-24