You have to believe the bad reviews
You have to believe the bad reviews. They are legitimate and real. Our story is just as disappointing. We ordered a wig in February of this year. Within a few days after receiving, the wig got slightly damaged. The vendor agreed to repair it for us for a small fee, so we send it back to them for repair. It has BEEN 68 DAYS NOW and still no wig back. I sent countless emails on what's taking so long, is it repaired yet, what's going on......We kept chasing the vendor for answers. Every now and then the vendor would reply with this: "let me check with my worker". Finally 3 weeks ago, after threatening them that we will dispute the charge with PAYPAL, the vendor finally said the wig is repaired and we will ship back to you with a tracking #. One week passed, two, three, still no tracking #, no wig. The reality is they have no intention of sending back the wig we paid for. We will initiate a charge back with our credit card company