I had travelled in RKK travels from…
I had travelled in RKK travels from Coimbatore to Bangalore on 8 December 2019. The bus got repaired near topur toll gate around 7 pm and we were not informed about what is happening but told to wait for sometime. After 2 hours of standing in the cold in the middle of a forest area with no idea of what is happening I got really scared. The driver was simply telling lies and covering up so that we take up some other bus and go. When we contacted RKK travels or redbus nobody helped us.. Finally policemen came to stop a local bus and we have to travel in the weekend with no seats in the government buses. What is the purpose of booking in redbus if they don't check with the maintenance or give any support when such incidents happen. They all escape saying they cannot do anything.. why loot people's money if you cannot support your customers. We cannot get a refund also even if I take another bus inspire of paying you. Next time it is not safe to book a bus ticket through redbus.. they don't even have any customer support, they only loot people's money.