What has happened to ONE LEGAL?!
I am currently on hold for the sixth time in three weeks since I placed my service of process order. Order placed (to serve a business in Napa) for a three day service. Last day to serve was 2 weeks ago. Court issued an OSC for failure to file a proof of service. This is the third process service order on the last three months that has gone like this. Last time (after at least 10 phone calls) a supervisor calls me and assures me that they had gone through some "growing pains" in the process service dept., but that was "behind them" and he asked for me to give them another chance. So i did and here I am. Something has changed at One Legal... this is no longer the premier service out there... it is looking like I will need to bite the bullet and make a change which is going to be time consuming and costly to my business.