I bought a Mavic air over 3 weeks ago…
I bought a Mavic air over 3 weeks ago and expected to see it within a week. After a week I emailed them and was told because of Covid their Calif office is either sending eqpt out late or may even suspend shipments. I replied if that is the case I would like my money back I got same response; "Following the County of Los Angeles "Safer at Home Order For Control of COVID-19" and the Executive Order from the State of California to stay at home, and in following the guidance on how to prevent the spread of COVID-19 from the California Department of Public Health, we regret to inform you that we have decided to minimize our repair operations in California Some product repairs and shipment times are expected to be delayed or suspended. Thank you for your understanding and support..". Then I got this; " Dear Customer, The following order has been partially shipped. Please login to your DJI account to check the delivery status." I replied and got the first response again. July 31 It seems there is progress being made which is a great thing. Hopefully I will see my Mavic soon. :) Aug 6 I appreciate the hard and diligent assistance I received by Greg from DJI finding my order in the system. I was relieved to know that my issue does not happen much. By reading the positive reviews I know this to be true. My first flying experience was a few days ago and I enjoyed it immensely. Found it easy to fly my Mavic Air 2.