Appalling experience
Our taxi transfer was booked and paid for months ahead of our trip, but the taxi did not turn up to collect us from our accommodation to take us to the airport. I had to make several phone calls and messages to find out what was happening, causing significant stress and anxiety that we might miss our flight home. Eventually someone called back and sent another car and fortunately we had just enough time catch our flight. Appalling service to leave us stranded.