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Dani

United Kingdom

1 Reviews
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1 review

Rangemaster

If could give 0 stars I would - Avoid

I never ever write reviews, even when I’ve had a negative experience but I honestly feel people need to be aware of how awful Rangemaster and their repair company Pacifica are. We have had our oven 2 years and 5 months, bought from new, and we have had the same fault twice now. We’ve now realised (because the same issue has happened twice), that when using more than two of the induction hobs at a time, the whole oven blows. The repair engineers say that this is a known problem, that the plates have been manafactured incorrectly and it’s a recurring repair for them, however of course Rangemaster are “unaware” of this problem. After trying to charge us for a repair because we were technically a couple of months out of warranty (even though we would have been in warranty for the first repair), they finally arranged a repair with the partnered company Pacifica for 3 weeks time. The day before this was cancelled because of staff sickness/part wasn’t ordered, depending on who you spoke to. A new repair date was booked for a week later, an engineer was sent round without the parts to fix it. A new repair date has been booked for a further two weeks time. We will be going on 6 weeks since our oven blew for a known and recurring fault and still no repair. Who knows what excuse they will come up with in two weeks time. Absolute shambles of a company, of a product and I would never recommend any one spend their money with them.

2026-04-30