Great bike - but expensive monthly services
I hate that Peloton charges people more for classes when you already own a bike. In 2022/2023 I paid $129 a year for unlimited classes. That same membership is now $249. Paying $129 only gets you 3 cardio-equipment classes a month and unlimited non-equipment classes. Last month it took one of my 3 away from me for a shadow-boxing class that doesn't utilize equipment. When I called and talked to customer service, I was on hold for 20 minutes and she still didn't solve the issue. I wish they were more customer centered in working with people that want to be healthy that have already shelled out the big bucks for their equipment.