worst customer service I have ever…
worst customer service I have ever encountered. bought a heating block that was defective, have contacted them but nothing happens. they say they will contact me but have not heard from them for 2 weeks now. can only say stay away from Creality, they do not care about their customers, once you have bought a product from them, all contact is closed. I choose to sell my K2 Plus and buy a Prusa XL, at least they have good service.