Jasper52 will not accept responsibility for lost items in shipment
Jasper52 failed to provide me with my 46 carat emerald which I won in the Fine Loose Gemstone Auction: 305734. Jasper52 accepted no responsibility for the loss and blamed their listing agent. Jasper52 made no attempt to resolve this loss and simply sent me a response back from my two inquiries that the item was loss in shipping and that within 5 to 10 days my money would be refunded. In addition, Jasper52 removed my won listing for the emerald under my Live Auctioneers Won Items to prevent me from writing a negative review immediately, a very deceptive practice. but given Jasper52 accepted no responsibility for the loss, made no effort to resolve the loss, screwed up my Xmas since I won and paid for the item on October 24, 2023, I have decided not to buy anything from them again and will not use live auctioneers again since they have yet to get back to me concerning my complaint and request for them to get involved with Jasper52 to assist with resolving this loss with Jasper52 at least providing me with a similar or like emerald.