Exceptional Service from Day One! Amazing Experience!
I was directed to Alvin, the owner of My Panda Tours via several members of a private panda Facebook group I’m a member of. Upon reaching out, Alvin instantly emailed back. After a few email exchanges he hand-tailored a three-day tour that including volunteering, feedings, visits with Bei Bei and Bao Bao, as well as few other panda related things I wanted to experience. In addition meals, as well as transportation to/from the airport were included. My guide Rita was the best. She was extremely knowledgeable in all-thing pandas, Chengdu, and Chinese culture. Incredibly cheerful she answered all my questions. Which were many and often. My driver was wonderful too. Always on time and incredible. It was truly a dream to be so close to these magnificent creatures. In addition to knowing the bases are research and breeding centers helping to repopulate the Giant Panda and get them back into the wild. From start to finish every detail was attended to, every aspect seamless. The entire experience exceptional. I’m forever grateful to Alvin has his team. If you’re planning on visiting Chengdu to see the bears, My Panda Tour is an absolute must.