Terrible online Webshop EBuy7.com
Ordered the 10th of October last a sneakerbox transport costs already USD 49,00 pretty expensive if you ask me. Order went on the move at the 12th of October thereafter it has stand in Guanzhou for 4 weeks without any movement before it was shipped by airline. Also from that moment on, received by airline, EBuy7 loses control over the shipment and tracking is no longer possible according to them..not a very good answer for my USD 49 shippingcost. I have sent numerous emails and the only reply you get is we have pushed the post sorry for the delay sorry for the inconvenience and covid causes delays as well yeah right. In the meantime we are 38 days further and i don't have a clue where my order is or when it will be delivered....if it will be delivered is also the question. I can only give one advise to everybody never buy at this terrible online webshop. It is waste of money, time and energy. In the meantime end of November I filled a complaint via PayPal about the ridiculous way of service/acting etc. Still no clue about the arrival in the meantime 52 days!!! after ordering a real disgrace. Update after 58 days the box was delivered only because I was on travel I did not had the possibility to open the parcel straight away but did that 5 days after receipt and noticed that a piece of plastic was broken of from the corner of the box and furthermore there was a tear in the plastic side wall. I made a reclamation on the 6th day after receipt to Ebuy 7 who gave as reaction sorry but the 6 days reclamation period has passed and courier won't accept any responsiblity???? So as courier you take 58 days to deliver something and when you then deliver something damaged you only handle untill 6 days after delivery reclamations. THIS IS REALLY CRAZY AND UNBELIEVABLE AT THE SAME TIME!