They're scammers. Period.
It's a scam company. They released a ton of defective products on Amazon (such as high end tea kettls, frothers, etc...), sold them all, and then they abandoned their account. You cannot find a HadinEEon product on Amazon anymore b/c Amazon banned them for scamming. That means NONE of their 3-year-warranties are being honored. Emailing the company results in them first asking you for your order number. Then they'll tell you they can't find it so they ask for a copy of the receipt. Then when you provide that they tell you to contact Amazon for your warranty (which, by the way, won't work because Amazon banned them, most likely for this very reason). Upon emailing them again and asking for a refurn or replacement, they just ignore your emails. Last email I sent was a week ago and still haven't heard back. I sent yet another one but I'm betting it goes unresponded. This is 100% a scam company and they love to run bait and switches. I can't help but wonder how many of the other reviews on here are paid-for reviews or people coerced into leaving good reviews for a $5 gift card. Way to sell out your fellow consumers. I'm trying to warn everyone: Do not buy any products associated with HadinEEon or any products that look like a HadinEEon product!!! They're made with sub-par parts and the warranty is completely bunk and worthless. THEY WILL NOT HONOR THEIR WARRANTY!!!