Very good experience with Anycubic…
Very good experience with Anycubic support. I recently had a serious clogging issue with my new Anycubic Kobra X after a failed print. Even after cleaning the hotend and replacing the nozzle, the printer continued showing error 11518 related to clogging detection. The support team answered quickly, provided detailed troubleshooting instructions and helped me diagnose the issue step by step instead of sending generic replies. After reviewing the problem, they arranged the shipment of a complete ACE GEN2 printhead assembly to repair the printer. The whole process was professional, helpful and efficient. I’m very satisfied with the customer service experience. Thank you Anycubic support team.