Poor Customer Service
The sales part of the transaction went great! Brett was very professional and thorough in his presentation. When it came to the installation, there's definitely room for improvement. It took 3 schedulings to finally get my gutters installed. The first two times had various reasons that prevented the installation. Some damage was done to my crown molding, which I ended up repairing myself because no one ever came out to assess the damage and initiate filing my claim. The third scheduling went very well. The installers showed up on time and did an excellent job! However, a 10 foot section was missed. I reported the mistake the very next day. Two weeks later, I still await for the 10 foot gutter to be installed. This is frustrating. It is this poor quality of customer service that prevents this preview from being a 5 star rating.
